I knew that I had some issues to address and Business Mirror gave me the information in a clear format that allowed me to prioritise and take actions to protect my business – I still refer to the report 6 months later to keep me on track.
I was disillusioned and at a crossroads with the business. I agreed to complete the Business Mirror and from the moment we started, I was impressed.
It focused my mind and made me think about aspects of the business that were uncomfortable to look at and I hadn’t looked at for a long time, if at all.
I now work with the YHBA on regular basis and will grow the business. Not bad for 68!!
